Privacy Policy

Effective Date: 28/05/2023

Karam Sweets ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your") while providing a personalized and enjoyable experience through our mobile application ("App"). This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data.

1. Information We Collect

1.1 Personal Information:
- When you use our App, we may collect certain personal information from you, such as your name, email address, and phone number when you choose to create an account or place an order.
- If you choose to use the Apple Login or Google Login feature, we may collect your unique user identifier from the respective service provider.
- We may also collect your phone number for verification purposes.

1.2 Location Information:
- We may collect and process your location data to provide you with relevant services, such as displaying the nearest Karam Sweets restaurant branch based on your current location.
- The collection of your location data requires your explicit consent, which you can provide or withdraw through your device's settings.

2. Use of Information

2.1 Personal Information:
- We use the personal information we collect to create and manage your account, process your orders, and provide you with a personalized experience within the App.
- Your personal information may also be used to communicate with you regarding promotions, offers, and important updates related to Karam Sweets, with your consent.

2.2 Location Information:
- We use your location information to determine your current location and display the nearest Karam Sweets restaurant branch to enhance your user experience.
- Location data may also be used for analytical purposes, such as evaluating user preferences and optimizing our services.

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers:
- We may engage trusted third-party service providers to perform various functions necessary for the operation of our App, such as hosting services, payment processing, and customer support. These providers may have access to your personal information only to the extent necessary to perform their functions and are obligated to keep it confidential.

3.2 Legal Requirements:
- We may disclose your personal information if required by law, regulation, legal process, or governmental request to protect our rights, property, or safety, or that of our users or others.

4. Data Security

- We implement appropriate technical and organizational measures to safeguard your personal information and protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

- You have the right to access, update, and correct your personal information stored within the App. You can do so by accessing your account settings or contacting us directly.
- You may also request the deletion of your personal information, subject to legal and legitimate business purposes.

6. Children's Privacy

- The App is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected information from a child, please contact us to have it removed.

7. Changes to the Privacy Policy

- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

- If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [insert contact details].

By using the Karam Sweets App, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Policy, please refrain from using our App.